Shipping Policy

At Pulspire, we want your NeuroSoothe™ experience to begin the moment you place your order. Every package is handled with care and shipped as quickly as possible.

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Processing Times

• Orders are typically processed within 1–2 business days.

• During peak periods or promotional events, processing may take slightly longer — but we’ll always keep you updated.

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Shipping Times & Carriers

• Standard shipping within the U.S. usually takes 5–8 business days.

• Expedited options may be available at checkout.

• International shipping times vary depending on the destination and customs clearance.

Please note: delivery estimates are provided by carriers and may be subject to delays outside of our control (e.g., customs inspections, weather, or logistical disruptions).

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Tracking Your Order

Once your order ships, you’ll receive a tracking link via email so you can follow your package’s journey in real time.

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Shipping Rates

• Shipping rates are calculated at checkout based on your location and the delivery option selected.

• From time to time, we may offer free shipping promotions which will be clearly stated on our site.

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International Orders

We’re proud to ship worldwide. Please note that import duties, taxes, and customs fees are the responsibility of the customer. These charges vary by country and are not included in the purchase price.

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Lost, Stolen, or Damaged Packages

Once an order is handed to the carrier, responsibility for delivery lies with them. However, if your package is lost, stolen, or arrives damaged, please contact us at help@pulspire.com — we’ll work with you and the carrier to resolve the issue promptly.

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Questions?

If you have any questions about shipping times, costs, or your order status, reach out anytime at help@pulspire.com. Our team is here to help.